Last Updated: January 30, 2026
At Lifetime Threads, we strive to produce and ship high-quality custom apparel as efficiently as possible. Please review the shipping policy below before placing an order.
1. Production Time
Standard production time is 5–10 business days after:
- Payment has been successfully processed, and
- Artwork and proofs (if applicable) have been approved.
Production times are estimates and are not guaranteed.
Rush production may be available for an additional fee and is subject to approval.
2. Shipping Time
Shipping time is separate from production time.
Delivery estimates depend on the shipping method selected at checkout and the carrier used.
Once shipped, orders typically arrive within 1–5 business days, depending on destination and service level.
3. Shipping Carriers
We ship using major carriers, including but not limited to:
- USPS
- UPS
- FedEx
Carrier selection may vary based on package size, weight, destination, and service availability.
4. Shipping Rates
Shipping rates are calculated at checkout based on:
- Package weight and dimensions
- Shipping destination
- Selected shipping method
All shipping fees are non-refundable.
5. Order Tracking
Tracking information will be provided once your order has shipped.
Please allow up to 24 hours for tracking updates to appear after shipment.
6. Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Lifetime Threads is not responsible for delays, lost packages, or additional fees caused by incorrect or incomplete addresses.
Re-shipment fees may apply if a package is returned due to address errors.
7. Delays & Carrier Issues
Lifetime Threads is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing (if applicable)
- Acts of God or circumstances beyond our control
Carrier delays do not qualify for refunds.
8. Lost or Damaged Packages
Once an order has shipped, responsibility transfers to the carrier.
If a package is lost or damaged in transit, customers must file a claim directly with the carrier.
We will assist with claim documentation when reasonably possible.
9. International Shipping
International shipping availability may vary by location.
Customers are responsible for all customs duties, taxes, and import fees.
Lifetime Threads is not responsible for delays resulting from customs processing.
10. Custom Orders & Final Sale
All custom products are final sale.
Shipping fees are non-refundable.
Any production errors caused by Lifetime Threads must be reported within 5 business days of delivery.
11. Contact Information
For shipping-related questions, please contact us:
Lifetime Threads
? 200 Robbins Lane, Unit F, Jericho, NY
? support@lifetimethreads.com